At Whitney’s Custom Clothing LLC, each order is made with care and and customized specifically for you. Because of the personalized nature of our products, all custom and made-to-order sales are final.

Custom & Personalized Orders

We do not accept returns, exchanges, or refunds for custom or personalized items due to changes of mind, incorrect size selections, or customer preference. Please carefully review your order details, including size, color, design, spelling, and customizations choices before submitting your order.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains an error made by Whitney’s Custom Clothing LLC, please contact us within 7 days of receiving your order. Please include your order number and clear photos of the item and issue. If the issue is determined to be our error, we will work with you to provide a replacement or another appropriate solution.

Order changes & cancellations

Once an order has entered production, changes or cancellations may not be possible. Please contact us as soon as possible if you need to make a change to your order.

Customer-Provided Information

Whitney’s Custom Clothing LLC is not responsible for errors resulting from incorrect information provided by the customer, including spelling, names, sizes, colors, or other customization details.

By placing an order, you acknowledge and agree to this refund and return policy.